Frequently Asked Questions
Everything you need to know about your BRĒZ experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are your products sustainably sourced?
Yes, at BRĒZ, we prioritize ethical manufacturing and sustainable materials to ensure our products are as kind to the planet as they are to you.
How can I track my order?
Once your order ships, you will receive an email with a unique tracking link. You can also track your status directly through your account dashboard.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. We are working hard to expand our delivery services to more countries soon.